RETURN POLICY
Delivery and Returns Note
Need to return something? Items can only be returned for exchange or REFUND as store credit. Kindly Send an email info@beingbasics.no to us or
call us +47 48126858 , +91 9888603069 with
Order Number.
Returns & Exchanges
If for any reason you would like to return a purchased item, please contact us within 15 days of delivery for authorization and shipping advice. All return shipping costs are paid by the customer unless the item has been damaged before or during delivery or there has been some other mistake by our account. You will receive a confirmation email once your return has been processed.
Full-priced items purchased online and returned by mail are eligible for a refund as long as they are in new condition, unwashed, unworn, and with all labels and tags attached. Returned sale items are eligible for store credit exchange only.
If you’d like to initiate an exchange, please contact us within 15 days of delivery so that we may set aside the desired item(s) for exchange. For exchanges, the customer will incur the cost shipping the item(s) back to us, and we will cover the cost of shipping the exchanged item(s) to the customer.
For a refund/return request,
Please provide the below details:
ORDER NUMBER:
ORDER DATE:
PRODUCT
CODE/NAME:
REASON
FOR REFUND CODE:
1. LOOKS DIFFERENT TO IMAGE ON SITE
2. ORDERED MORE THAN ONE SIZE
3. ARRIVED TOO LATE
4. POOR QUALITY/FAULTY
5. DOESN’T FIT PROPERLY
6. DOESN’T SUIT ME
7. INCORRECT ITEM RECEIVED
8. PARCEL DAMAGED ON ARRIVAL
Email to info@beingbasics.no or What’s App: +91 9888603069, +47 48126858 with the above order details